• *Support Engineer I - Water - Alabama

    Job Locations US-AL-open
    Posted Date 1 month ago(12/17/2018 2:01 PM)
    Workday Req Number
    # of Openings
  • Overview

    Solenis is a leading global manufacturer of specialty chemicals for the pulp, paper, oil and gas, chemical processing, mining, biorefining, power, and municipal markets. The company’s product portfolio includes a broad array of process, functional and water treatment chemistries as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, and minimize environmental impact. Headquartered in Wilmington, Delaware, the company operates 30 manufacturing facilities strategically located around the globe and employs a team of 3,500 professionals in 118 countries across five continents. For additional information about Solenis, please visit |Twitter | LinkedIn.


    Solenis is staffed with great minds and powered by ingenuity. When you join the Solenis team, you become part of a global community of 3,500 experts who work together to provide advanced process and water treatment solutions. Our team members take pride in their ability to think dynamically and help solve our customers’ unique challenges. If you’re interested in becoming a part of our elite team, please explore our current career opportunities.


    As a Support Engineer you will work with the account manager to maintain service standards in the assigned accounts.  You will focus on safety initiatives at the customer sites to improve overall working conditions.  You will be responsible for assisting the Sales Manager with product inventory and ordering as well as equipment upkeep.   

    Role Responsibilities Include:

    • Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.
    • Maintain and build business relationships
    • Conduct the necessary site and LMS/class room  training programs to understand the overall   operations of the territory accounts and new customer sites
    • Develop and implement sales plans on new opportunities with the direction of the Manager Sales I/II including documenting ROI after the closure of the program. Establish, maintain and prioritize an accurate and current sales funnel in SFDC.
    • Manage profitability of the account (pump settings, pricing, accounts receivable)



    • Bachelor's Degree or 5 years experience in industrial water treatment or related fields
    • Must have a valid Driver’s License and acceptable Motor Vehicle Record
    • Must be authorized to work in the United States


    • Bachelor’s degree in Engineering or Life Sciences 
    • 3+ years of successful technical sales or field sales support experience
    • Water treatment or specialty chemical industry experience
    • Working knowledge of boilers, cooling towers, and wastewater treatment systems
    • Solid mechanical and electrical aptitude and skills
    • Manufacturing, lab testing, maintenance and/or electrical experience preferred
    • Proficiency in MS Office programs (Word, Excel)
    • Independent worker
    • Problem solver
    • Customer focused
    • Good communication skills both written and oral
    • Strong work ethic
    • Focus on safety

    At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.


    Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  
    Solenis is proud to be an Equal Opportunity Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


    Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at 1-888-756-2701.  #LI-JD1



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